Privacy Policy

In effect October 1, 2026 · version 2026-10

Updated October 10, 2026: one-person-at-a-time suggestions, choices after a meeting, website providers, access link, confirmation reminder, sign-in by email, relationship types (long term, short term) each with its own criteria, and profile verification by our team; removed for the beta: the prepared profile in “My space”, events, partners, medals and plans.

This English version is provided for convenience. If it differs from the French version, the French version prevails.

Meet First exists so people can meet for real. To do that, we need some information about you. This policy explains which information, why, who sees it, how long we keep it and how you stay in control. It follows Québec's Act respecting the protection of personal information in the private sector (Law 25) and the federal law (PIPEDA).

In short: no advertising, no sale of your data, no sharing for commercial purposes. Your location is only read when you post an availability and when you confirm your arrival. You can download your data and delete your account at any time, from the app.

1. Who is responsible

Meet First is operated by 9577-4618 Québec inc. (NEQ 1182628116), 101-1215, rue Shefford, Bromont (Québec) J2L 1C5, Canada.

The person in charge of the protection of personal information is the company's president. For any question or request: [email protected].

2. What we collect

What you give us

• Account: your email address (to sign in with a code sent by email; it also links your pre-registration made with the same address) and your mobile number, verified with a text code (so that one person has only one account, and for the number exchange if you both want it).
• Profile: first name, date of birth (only your age is shown), gender, short bio, the relationship type(s) you are looking for (long term, short term or both), and the details you choose to add: height, build, children and custody, smoking, alcohol, diet, physical activity, education, occupation, pets, religion, languages. The type or types of relationship you are looking for may reveal part of your private life: we only use them to suggest compatible people, never for advertising, and we never share them.
• Photos and profile verification, done by our team, with no outside provider: you take a photo of yourself in the app while doing the requested gesture, and a member of our team compares it with your profile photos. No software analyses your face. If you can't do the requested gesture, write to us: we'll offer a short video call, not recorded.
• Search criteria, separate for each relationship type you are looking for, and favourite outings.
• Availabilities: days, times, radius and activities.
• After a meeting: your rating of the other person and your choice (“Crush” or “Not for me”), including any change of mind.
• Reports you file and people you block.
• Preferences: notifications, language, height unit.
• Points: your referral points (date and origin). Waiting-list referral points are carried to your account through your email address, the access link sent by email or your mobile number. They are kept as long as your account exists, then deleted with it, and they are part of the copy of your data.
• The messages you send us (support).
• Pre-registration (meet-first.app website, before you have an account): your email, your gender, the first 3 characters of your postal code (from which we derive your region and neighbourhood), your statement that you are 18 or older, your consent for us to write to you about your spot and your access, then your first name; where your sign-up came from (for example a business, a poster or the QR code handed out during our street interviews), used only to measure our campaigns in aggregate and deleted along with your sign-up and the sign-ups made with your referral link. Your gender is required, because it is needed to suggest compatible people (you can change it in “My space”). Your gender and postal code are only used to offer you compatible suggestions and to open access in balanced waves, region by region; they are counted in aggregate: only the Meet First team can access them, and they are never shown to other members or shared. Optional: your mobile number (for your access notice by text, sent by a provider whose servers may be located outside Québec, and to link your pre-registration to your app account) and your separate consent to receive our news, kept with the text you accepted and the date. We do not keep your network address (IP address); only an encrypted fingerprint is used to limit abuse for one hour.
• Pre-registration and “My space”: when you pre-register, we send you an email to confirm your address and, if you haven't confirmed, a single reminder two days later; without confirmation, your pre-registration and everything you provided are deleted after 30 days. Once confirmed, you open “My space” with a link sent by email; your sign-in stays active for 60 days in your browser. In “My space”, you see your spot, update your basic information and follow your referrals. You can delete your pre-registration there at any time: everything is then erased. When your access opens, we email you. If you sign in to the app with the address of your pre-registration (or with the same mobile number), your pre-registration is linked to your account automatically: your access and your referral points are carried over. With another address, the access link in the email, valid for 30 days, makes the link once opened in the app. You are not asked for any new information.

What the app records when you use it

• Location: only when you post or change an availability (starting point, to measure distances) and at check-in (to confirm you are at the venue). There is no continuous tracking.
• How dates go: suggestions received, accepted, passed or expired, announced arrival time, check-in, arrival hint, attendance or absence, and the resulting reliability; if you both choose “Crush”, your dates together and the times you passed on.
• Ratings received, kept anonymously.
• Technical data: device type, app version, error and security logs.

When you visit the meet-first.app website: Cloudflare, which hosts the website, receives your network address (IP address) and the pages requested, to send them to you and protect the website against attacks. We measure the website's audience with Cloudflare Web Analytics, with no cookies and without following you from one visit to the next: we only see the number of visits and page views, in aggregate. If you arrive through an invitation link, its code is kept in your browser for your visit only, and it is deleted when you close the tab. It is used to link your sign-up to the person who invited you.

What others send us

• Other members: their ratings and reports about you.

3. Why we use it

• To create your account, sign you in and, if you pre-registered, link your pre-registration to your account.
• To suggest one compatible person at a time, for a relationship type you are both looking for, free at the same time and at a good distance, with both people's criteria for that type met, along with a public place and a time.
• To organise the meeting: choose the time and a public place, confirm arrivals, then, if you both choose “Crush”, suggest new dates together.
• To measure reliability and keep the community respectful (ratings, reports, reviews).
• To check that each member is a real adult.
• To send you notices about your dates (suggestions, reminders, check-in) and, only if you say yes, news from Meet First.
• To keep the service secure, prevent fraud and comply with the law.
• To improve the app from statistics that do not identify you.

4. Your consent and your choices

• You consent to this policy by creating your account. We ask for your express consent for what is sensitive: access to your location, and the genders you want to meet and the types of relationship you are looking for, which you give by saving them.
• By default, settings are the most protective: location is not read in the background and news from the team is turned off.
• You can withdraw your consent at any time: change or remove optional information (including, in your profile, the genders you want to meet and the types of relationship you are looking for), change your notifications (Settings), refuse location access in your phone settings, or delete your account. Some features are then no longer possible (for example, without location, no availability and no check-in).

5. What other members see

• The person you are suggested to and the ones you meet: your first name, age, photos, the optional details you added, your favourite outings, your reliability, the number of dates attended and your verification badge, as well as the relationship type(s) you are suggested to each other for. A type you are looking for is never shown to someone who isn't looking for it.
• Never: your last name, your date of birth, your email address, your number (unless you both agree to exchange it after a mutual Crush), your exact location, your individual ratings, the people you blocked or reported.
• Your choice after a meeting stays confidential. If you both choose “Crush”, the app suggests new dates together; meanwhile, you are not suggested to anyone else.

6. Automated decisions

The person suggested to you, the place, the time and your reliability are chosen or calculated automatically, from your criteria for each relationship type you are looking for, the other person's criteria, your availabilities, distance, attendance and punctuality at dates, ratings received and suggestions passed on (a person who was passed on is not suggested to either of you for 30 days for the relationship type(s) of that suggestion). If you both chose “Crush”, the app suggests activities and places you have not yet had together. When it makes a suggestion, the app tells you it was made automatically. You can ask us which information was used, the reasons for the decision, and ask for a person on our team to review it.

7. Who else has access

We do not sell or rent your information, and there is no advertising in Meet First. Only the following have access, as far as needed:

• Our providers, bound by contract to confidentiality and security:
  • database and photo hosting (Supabase Inc., a US company; data hosted in Canada, in Montréal);
  • hosting of the meet-first.app website and cookie-free measurement of its audience (Cloudflare, Inc., a US company, whose global network may process your network address outside Québec, including in the United States);
  • the team's email, when you write to us, and, for now, the pre-registration's confirmation, sign-in and reminder emails, and app sign-in codes (Google Workspace, Google LLC, whose servers may be located outside Québec, including in the United States);
  • sending codes and notices by text message;
  • phone notifications (Apple, Google).
• Authorities, when the law requires it or to protect someone in danger.
• A buyer, if the business is sold or merged, who will have to follow this policy.

8. Where your information is

Our database is hosted in Canada (Montréal). Some providers (website, email, text messages, notifications, app stores) may process it outside Québec or Canada. Before sharing information with them, we assess the privacy factors and ensure adequate protection by contract.

9. How long we keep it

• As long as your account exists, to run the service.
• When you delete your account, your information is erased immediately, along with your matches and dates. Only the following remain:
  • reports about you, without any link to your account, for 2 years, for members' safety;
  • the log of our team's access to your file (who, when, why), for 2 years, to show that this access was justified;
  • security logs, for 1 year at most.
• Locations are only kept for the duration of the availability and the date.
• The verification photo is deleted as soon as our team decides, and at the latest 7 days after it was sent; we only keep the date and the result.
• The pre-registration (waiting list): if not confirmed, it is deleted after 30 days. Once confirmed, it is kept at most 6 months after the app opens in your city. If you link it to your app account, it is kept as long as your account exists, for your referrals, then deleted with it.
• Automatic emails (pre-registration: confirmation, confirmation reminder, sign-in, access link; app: sign-in code) are deleted from our sent mailbox after 30 days, then erased by Google within the time frames set in our contract.
• Messages you send us (support) are kept for 1 year after our last exchange, unless they relate to a request about your personal information (3 years after our answer) or to a privacy incident (5 years).

10. Security

• Connections are encrypted.
• Each member only has access to their own data: other people's data goes through functions that only show what is allowed.
• Photos are stored in a private space.
• Our team's access is limited to what it needs.
• We keep a register of privacy incidents. If an incident presents a risk of serious harm, we notify the Commission d'accès à l'information and the people concerned.

11. Your rights

You can:

• access your information and get a copy in a structured format: Settings → Download my data;
• have it corrected: directly in your profile, or by writing to us;
• withdraw your consent and have your information deleted: Settings → Delete my account;
• ask us to stop disseminating information or to de-index a link about you;
• be told about an automated decision and ask for it to be reviewed (section 6).

Write to [email protected]. We answer within 30 days, free of charge. If you are not satisfied, you can file a complaint with the Commission d'accès à l'information du Québec.

12. Minors

Meet First is for people 18 and older. An account belonging to a minor is deleted as soon as we learn of it. You can report it from the profile or by email.

13. Changes

We notify you in the app at least 30 days before a significant change to this policy. The effective date is shown at the top of the text.

14. Contact us

• Privacy: [email protected]
• Support: [email protected]
• 9577-4618 Québec inc. (NEQ 1182628116), 101-1215, rue Shefford, Bromont (Québec) J2L 1C5, Canada